Support
Even goats need support from time to time.
We have listed frequently asked questions here for you. Please read them through before contacting us.
For Goat Simulator 3 Mobile related questions:
Please reach out to either ios-support@goat-simulator.com or android-support@goat-simulator.com depending on what type of device you're using.
Table of contents:
Multiplayer issues
What is required to play online?
Before playing online make sure to:
Connect your PC or console to the Internet (we know, duh)
Update your game to the latest available version
Add the friend(s) you want to play with to your online platform; PlayStation Network, Xbox Live, or the Epic Games Store
Q: I get the message “Connection Failed (GS3-NF-40)” when trying to play online.
What do I do?
A: If you cannot connect to your friend(s) when trying to play online it is likely that one of you is encountering NAT issues.
To ensure a connection can be established, you and your friend(s) might have to change some of your NAT settings.
Please follow the links below based on the platform you are using:
[NAT settings PS5]
[NAT settings Xbox series X/S]
We advise that all players experiencing the “GS3-NF-40” issue take the aforementioned steps, but it is especially important that the “Host” or “Party Leader” take these steps even though she/he will not get a “Connection Failed” popup.
In addition to making sure that your NAT settings are configured correctly, you might also have to forward a select number of ports on your network router(s). The process of forwarding ports is different for each router manufacturer.
Here is a general guide on port forwarding:
The ports that you need to forward for Goat Simulator 3 to work correctly are:
TCP: 8571
UDP: 8571
Q: We have problems playing online with our PS5, how to fix it?
A: Please make sure you and your friend(s) have the latest version of the game. If it still doesn't work, check your NAT settings as mentioned in the Q/A above ☝️
Q: We can't play together in multiplayer – we get “Error code 17”?!
A: "Error code 17" means that you and your friend(s) don't have the same version of the game when trying to play together. Make sure all players update the game to the latest version.
Q: Why can't we see each other in the Goat Simulator 3 Friends menu?
All players need to own the game to be able to see each other in the Friends menu of Goat Simulator 3
Make sure you have added each other as friends on the chosen platform you're playing on before starting the game. Remember: GS3 does not support cross-play
If you just added each other as friends and still can’t find each other; try refreshing the friend page or restarting the game
Make sure all players update the game to the latest version
Multiplayer guide for PC
How to start multiplayer on PC
Preparations before starting the game:
You need to open the Epic Games Launcher to be able to play the game
Make sure you are friends with each other on Epic Games
How to add a friend to your Epic account:
Player 1: Open your friend list in your Epic Games Launcher
Player 1: Press the “Add Friends” button
Player 1: Write the Epic account name of the person you want to add
Player 2: Accept the friend request
Repeat steps 1-4 for extra players
All users start the game
Preparations in the game:
Player 1: Once in the title screen, go to the “Friends” menu
Player 1: Select each extra player from the list on the left side of the screen and press “Invite”
Player 2: Accept the invitation (and any extra players that want to join the multiplayer session)
Player 1: Close the Friends menu and select “New game” or “Continue” if you have already played
Split-screen guide for PC
How to start split-screen on PC
Preparations before starting the game:
Make sure you have already connected at least one or more Xbox controllers to your computer
Preparations in the game:
Start the game from the Epic Game Launcher
Player 2: In the title screen press the Xbox button on the controller you want to use
Player 2: In the title screen, hold the “X” button on your controller to join the session
Repeat steps 2-3 until you have all players on the title screen
Player 1: You can then start the game, with the primary Xbox controller, by selecting “New Game” or “Continue” if you have already played
Multiplayer guide for Xbox
How to start multiplayer on Xbox
Preparations before starting the game:
To be able to play online you need to have Xbox Game Pass Ultimate or a subscription to Xbox Live Gold
Make sure you are friends with each other on Xbox
How to add a friend to your Xbox account:
Player 1: Press the Xbox button
Player 1: Move to the “People” tab
Player 1: Select “Find Someone”
Player 1: Search for the 2nd user’s account name
Player 1: Select the account, then “Add friend” and “Submit”
Player 2: Accept the friend request 7. Repeat steps 2-6 for extra players
All users start the game
Preparations in the game:
Player 1: Once in the title screen, go to the “Friends” menu
Player 1: Select each extra player from the list on the left side of the screen and press “Invite”
Player 2: Accept the invitation (and any extra players that want to join the multiplayer session)
Player 1: Close the Friends menu and select “New game” or “Continue” if you have already played
Split-screen guide for Xbox
How to start split-screen on Xbox
Preparations before starting the game:
Make sure you have already connected at least two or more Xbox controllers to your Xbox
Preparations in the game:
Start the game with your primary Xbox Controller
Player 2: In the title screen press the Xbox button on the controller you want to use
Player 2: Go to the “Profile & System” tab, select “Add or Switch” and select “Add Guest”
Player 2: On the title screen, hold the “X” button on your controller to join the session
Repeat steps 2-4 until you have all players who are gonna join the game on the title screen
Player 1: You can then start the game, with the primary Xbox controller, by selecting “New Game” or “Continue” if you have alre
ady played
Multiplayer guide for PS5
How to start multiplayer on PS5
Preparations before starting the game:
To be able to play online you need to have a PS Plus account
Make sure you are friends with each other on PSN
How to add a friend to your PS5 account:
Player 1: Press the PS5 button
Player 1: Move to the “Game Base” tab
Player 1: Select Search for Players”
Player 1: Search for the 2nd user’s account name
Player 2: Accept the friend request
Repeat steps 2-5 for extra players
Preparations in the game:
Player 1: Once in the title screen, go to the “Friends” menu
Player 1: Select each extra player from the list on the left side of the screen and press “Invite”
Player 2: Accept the invitation (and any extra players that want to join the multiplayer session)
Player 1: Close the Friends menu and select “New game” or “Continue” if you have already played
Split-screen guide for PS5
How to start split-screen on PS5
Preparations before starting the game:
Make sure you have already connected at least two or more PS5 controllers on your PS5
Preparations in the game:
Player 1: Start the game with your primary PS5 controller
Player 2: In the title screen, press the PS button on the PS5 controller you want to use
Player 2: Select a new PS5 Account (if you don’t have another PS5 account on your PS5 you can also add a new “Quick Player”)
Player 2: After login into your second PS5 account, hold down the [square] button on your PS5 controller to join the session
Repeat steps 2-4 until you have all players who are gonna join the game on the title screen
Player 1: You can now start the game (with the primary PS5 controller) by selecting “New Game” or “Continue” if you have already played
Crossplay guide
Goat Simulator 3 supports the following crossplay scenarios:
iOS + Android
Xbox Series X/S + Microsoft Store
Steam + Epic Games Store
For instructions on how to set up crossplay for one of these configurations, use the guide relevant to you below.
iOS + Android
Step 1: Launch the application
Step 2: Find and press the button next to your goat that says “Invite Friend”
Step 3: You will now get a “session code”. Share this code with the friend you want to play with
Step 4: Have your friend join the party by pressing “Join Friend” in the main menu of the game and entering the “session code” you shared earlier
Step 5: You and your friend should now be in the same party. Press “New Game” or “Continue” to start playing together!
Xbox Series X/S + Microsoft Store
Xbox players who want to play with players on the Microsoft Store (Goat Simulator 3: Windows Edition) can follow the steps found in the “Multiplayer guide for Xbox” further up the page, as the steps found there are also applicable when playing with players on the Microsoft Store.
Steam + Epic Games Store
Players on Steam can play with players on the Epic Games Store, this is how:
Steam-user:
Step 1: Create an Epic Games account (if you don’t have one already)
Step 2: Install the Epic Games launcher
Step 3: Sign in to the Epic Games launcher with your Epic Games account
Step 4: Add the people you want to play with as friends to your Epic account
Step 5: Link your Steam Account to your Epic Games account (important!)
Step 6: Launch the game via Steam
Step 7: Press the “Friends” button in the main menu
Step 8: If you completed 1-7 successfully you should now see any friends playing on “Epic Games Store” in the friends list (if they are online and have started the game)
Step 9: Invite the friends you want to play with to a party
Step 10: Press “New Game” or continue to start playing together!
A note on save files (Steam + Epic)
Save files are stored on your PC whenever you play Goat Simulator 3 via the Epic Games Store or on Steam. The save file location is shared between these two versions. Because save files are shared between the two versions of the game you do not need to move any save files if you change which version you are playing on. You should just be able to pick up where you left off.
However; We recommend that users stick to one version of the game on a given device and do not move back and forth between the two too much. Both the Epic Games Store and Steam support syncing save files via their “cloud save” functionality and so the interplay between these systems can lead to the loss of game progress – If you move back and forth a lot between the two versions of the game.
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